ACC535 Interpersonal Dynamics/Covert Behavior

The course provides students with a greater understanding of interpersonal communications in a data-gathering setting. Presents tools to conduct more effective interviews and obtain information that can assist in detecting covert behavior and preventing fraud. Students learn to assess verbal and nonverbal behavior and become more effective at obtaining information through individual interviews and interactions. Instruction covers non-confrontational interview techniques, fraud indicators, methods to assess fraud vulnerability, common fraud schemes and how to elicit potential fraud leads. Techniques for conflict resolution and negotiation become integral parts of these activities. Permission of director.